TLS Steel Fixing Privacy Statement

TLS STEEL FIXING PRIVACY POLICY

Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.

PRIVACY RIGHTS

TLS Steel Fixing respects the privacy rights of our clients and recognises the importance of protecting any information collected. We have adopted a companywide Privacy Policy (“Privacy Policy”) that guides how we collect, store, and use the information you provide. Please note that this policy applies only to TLS Steel Fixing and not to any 3rd party companies or organisations that we may deal with on behalf of your organisation in the course of performing any work required. If you have questions or concerns regarding this statement, you can try to us on  0422 812 779 (Delvina) / 0419 334 612 (Steve) or via email [email protected].


INFORMATION COLLECTION AND USE

When we collect personally identifiable information, we do so only to be able to provide you with the construction and services that we promise, including, but not limited to, our services. It is likely that we may also be advised of, or observe, sensitive personal and company data in the course of providing our services. This information remains confidential and is only used in the course of resolving problems or answering questions, we do not intentionally record any of this information other than for use in performing our services or at the request of the user/client/organisation/company. With appropriate authorisation from your company we can show you any information stored on our servers that we keep as part of the support services we provide to you. We keep personal information away from general staff and to all those who do not need to see it.


INFORMATION COLLECTED AND OBSERVED

We commit to use any information gathered in a way that our clients would think would be reasonable unless we receive their direct consent. In our day to day dealings with your organisation we may be advised of, or observe, certain personally identifiable information. Personally identifiable information that we may collect in such instances may include your IP address, full user name, password, email address, city, time zone, telephone number, and other information that you decide to provide us with, or that you decide to include.


USE OF CONTACT INFORMATION

We may use your contact information to market to you, and provide you with information about, our products and services. If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided in any of the communications.


LOG DATA

Our servers automatically record information about your systems in the course of some of the proactive monitoring services that may be provided to your site and this may include information that your browser sends whenever you visit a website as Log Data. This Log Data may include information such the websites you visit, the search terms you use, and any advertisements on which you click. We use Log Data to monitor the use of the Site and of our Service, and for technical administration. We do not associate your IP address with any other personally identifiable information to identify you personally, except in case of violation of the Terms of Service.


Cookies

We use cookies and other technologies to passively collect demographic information, personalise your experience on our website and monitor advertisements and other activities. Cookies are small files downloaded to your computer to track movements within web sites. We may link cookie information to personal information. Cookies link to information regarding what items you have selected for purchase at our store or pages you have viewed. Also, we use cookies to deliver content specific to your interest and to monitor website usage. Some of our sites use an outside ad company to display ads. These ads may contain cookies. Our ad companies collect cookies received with banner ads, and TLS Steel Fixing does not have access to this information. Most browsers are automatically set to accept cookies whenever you visit a website. You can disable cookies or set your browser to alert you when cookies are being sent. However some areas of our sites will not function properly if you do so. Please note that this Privacy Policy covers the use of cookies by TLS Steel Fixing only and does not cover the use of cookies by any advertisers.